Once you purchase the Friends and Family Plan, you’ll be prompted to invite others during the checkout process. Invitations are shared via a unique link—just copy and send it directly to the people you’d like to add.
Note: There’s no email invite involved, so you’ll need to pass the link along yourself (owl post optional 🦉).
Sending the invitation link does not automatically add the invitee to your plan. The invitee must accept the invite by clicking on the link in order to be added as a member.
If you wish to add or remove people after any point you can do so at any time by going to the Family Plan management page on your account. On this page, anyone who has accepted your invite will appear highlighted in orange. Empty(available) slots appear in Grey.
To remove someone from your plan:
- Click the Remove button next to their name.
- On the next screen, confirm your choice.
Someone I invited to the Family Plan didn’t receive their invite. What do I do?
- Have the invitee check their spam or junk mail to see if it ended up there
- Share the invitation link available on the Family Management page. Once they click on the link and are redirected they should see this screen ↓ They are required to click on Join Family Plan.
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If the invitee is still having trouble joining, email us and include the email address of the person you would like to add. We can add them to your plan manually. The email must come from the purchaser of the plan.
How do I know once someone has accepted an invite to the Family Plan?
Once someone accepts your Family Plan invite, you'll see their name and email listed under your Family Plan members section. You can also keep a tab of how many people have signed up using your invite and how many slots are currently vacant.
On this page, anyone who has accepted your invite will appear highlighted in orange. Empty(available) slots appear in Grey.
To remove someone from your plan:
- Click the Remove button next to their name.
- On the next screen, confirm your choice.
Can I share Lumosity with people any other way?
If you wish to let someone know about Lumosity without adding them to your subscription, you can share our links to the Play Store, App Store and/or Website.