How do I clear stored passwords?

Your browser may have passwords stored automatically. Clearing stored passwords, or saved passwords in your browser, is important for security and privacy. It helps protect your accounts from unauthorized access, especially if you use a public computer or share a device with others. Removing saved passwords can also prevent malware from stealing your login credentials. 

If you would like to remove your saved password for Lumosity, refer to the instructions provided below according to your current browser.

Chrome

1. Select the Chrome menu in the top right corner of the browser.
2. Click Settings and then click Autofill and passwords on the left of the page.
3. Click Google Password Manager to see a list of all the usernames and passwords that have been saved.
4. Enter "Lumosity.com" in the search bar to filter out other websites.
5. Click the Lumosity entry and then click Delete.

For more detailed instructions see Chrome support.

Firefox

1. Click on the menu (≡) in the top right corner of the browser and then click Passwords.
2. Search for Lumosity.com on the left-hand side and select it.
3. Click the Remove button and confirm. 

For more detailed instructions see Firefox support.

Safari

1. Select the Safari menu and choose Preferences.
2. Click on the Passwords tab.
3. Enter "Lumosity" into the search bar to filter out other passwords
4. Select the entries for Lumosity.com.
5. Click Remove and then confirm your choice in the next window.

Edge

1. Click "..." in the top right corner of the browser.
2. On the Profiles tab (the default view) click the Passwords option.
3. Search for the Lumosity.com and select it.
4. Click Delete

If these steps did not resolve your issue, please email us. Please let us know what troubleshooting steps you have already tried.